Privacy Statement & Terms

Privacy Statement

Effective Date: 1st June 2026

Data Controller: Khuba Clinic

Website: www.khubaclinic.com
Email: info@khubaclinic.com
Telephone:07492 367895

1. Introduction

Khuba Clinic is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or access our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

2. Purpose of Processing Personal Data

To provide safe, effective, and personalised healthcare, wellbeing, aesthetic, and wellness services, we may collect personal and health-related information.

This enables us to:

Assess your suitability for treatments and services
Deliver personalised recommendations and support
Maintain accurate clinical records
Manage appointments and communications
Meet our legal, regulatory, and insurance obligations

3. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

Consent
Legitimate Interests
Contractual Necessity
Legal and Regulatory Obligations
Provision of Health Care Services

Special category health data is processed only where permitted under UK GDPR and relevant healthcare legislation.

4. Information We May Collect

Depending on the services you access, we may collect:

Personal Information

Name
Address
Date of Birth
Telephone Number
Email Address
Emergency Contact Details

Health Information

Medical history
Current medications
Health conditions
Lifestyle information
Consultation forms
Blood test results
Treatment records
Wellness assessments

Website Information

Website usage information
Cookies and analytics data
Contact form enquiries

5. How We Use Your Information

We use your information to:

Provide healthcare, wellness, and aesthetic services
Deliver consultations and treatment plans
Arrange appointments and follow-up communications
Process payments
Monitor treatment outcomes
Improve our services
Meet legal, insurance, and professional requirements

We will never sell your personal information to third parties.

6. Sharing Your Information

We may share information with:

Laboratories processing blood tests
Healthcare professionals involved in your care (with consent where appropriate)
Regulatory authorities where required by law
Professional insurers and legal advisers where necessary

All third parties are required to maintain appropriate confidentiality and data protection standards.

7. Data Retention

We retain records in accordance with legal, regulatory, and insurance requirements.

Generally:

Adult client records are retained for a minimum of seven (7) years following the last treatment or consultation.
Records relating to children are retained until the child reaches age 25, or longer where legally required.

At the end of the retention period, records are securely destroyed.

8. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information.

These measures may include:

Secure paper records stored in locked cabinets
Password-protected electronic systems
Restricted access to client records
Secure disposal of confidential information
Staff confidentiality obligations

Despite our best efforts, no system can guarantee absolute security. However, we continually review and improve our security measures.

9. Your Rights

Under UK GDPR you have the right to:

Be informed about how your data is used
Access your personal information
Request correction of inaccurate information
Request erasure of information where appropriate
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

Some rights may be limited where legal, clinical, insurance, or regulatory obligations require us to retain information.

10. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve website performance and user experience.

You can manage cookie preferences through your browser settings.

11. Complaints

If you have concerns about how your information is being handled, please contact us in the first instance.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113

12. Copyright Notice

All content appearing on this website, including text, graphics, images, logos, training materials, and downloadable resources, is the property of Khuba Clinic Ltd unless otherwise stated.

No part of this website or its content may be reproduced, copied, distributed, or transmitted without prior written permission.